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Pricing, Billing and Insurance


Updating Your Insurance Information

Contact the Patient Accounting department at (937) 208-6400(937) 208-6400 or (800) 946-6344(800) 946-6344 with any changes to your financial or insurance information. We are also happy to answer your questions about insurance filing.

Please be ready to provide your account number, shown at the top of your bill.

Supplies and Services Not Covered by Insurance

Your private insurance, Medicare or Medicaid benefits may not pay for some supplies and services you receive. We are required to bill you for these items after your insurance company processes the bill.

If you have questions about what your insurance will pay, please contact your insurance company. For Medicare enrollees, visit Medicare for a complete list of services and supplies covered by Medicare.

How to Dispute a Claim

If a health care treatment or service was denied, reduced or terminated by your health plan, you should appeal first to your insurance provider. After you have completed your health insurance provider’s internal review process, you may have the right to appeal or file a complaint with the Ohio Department of Insurance. To find out more, contact the Ohio Department of Insurance.